We will:
- Protect and promote your interests and act for you.
- Discuss with you your objectives and how they should best be achieved.
- Act competently, in a timely way, and in accordance with instructions received and arrangements made.
- Provide you with information about the work to be done, who will do it and the way the services will be provided.
- Protect your privacy and ensure appropriate confidentiality.
- Treat you fairly, respectfully and without discrimination.
- Give you clear information and advice.
- Keep you informed about the work being done and advise you when it is completed.
- Charge you a fee that is fair and represents value to you. We will let you know how and when you will be billed.
- Let you know how to make a complaint and deal with any complaint promptly and fairly.
The obligations lawyers to clients are described in Law on Lawyers. Those obligations are subject to other overriding duties, including duties to the courts and to the justice system.